Instant Privacy Policy

At Instant, we respect your privacy and are fully committed to protecting your personal data. This Instant Privacy Policy explains how we collect, use, store and safeguard your information when you visit Instant Casino.com, register an account, use our instant casino login, place bets, request an instant casino withdrawal, or otherwise interact with our platform. By using our services, you agree to the practices described in this policy.

Who We Are

Instant Casino is owned and operated by 3-102-937894 Limitada, registration number 3-102-937894, San José, Costa Rica. Our payment agent is S.I.L.V.E.R. Veil Group LTD, registration number HE 483922, based in Larnaca, Cyprus. Our platform is also operated by Axenora Strategic Services N.V., company number 164834, Willemstad, Curaçao. We hold a licence issued by the Tobique Gaming Commission (Licence Number 0000163), with our operations also governed under Curaçao Gaming Control Board licence OGL/2024/1788/1030, issued through Gaming Services Provider N.V. Our services are governed by the laws of Costa Rica.

Information We Collect

When you register for an instant casino account, use our instant casino app, or browse instant casino games, we may collect several categories of personal data.

• We collect registration details such as your name, date of birth, email address, phone number and residential address.
• We gather identity verification documents required to complete instant casino verification and KYC checks, including proof of ID, proof of address and payment method ownership.
• We record financial data such as deposit and instant casino withdrawal history, payment method details and transaction records across our over 30 supported payment options, including Visa, Mastercard, Apple Pay, Google Pay, Interac, and cryptocurrencies like Bitcoin and Ethereum.
• We track your gaming activity, including instant casino games played, wagers placed, sportsbook bets, VIP Club progress and bonus usage, to improve our services and personalize your experience.
• We collect technical information such as your IP address, device type, browser data and geolocation data to prevent fraud and ensure compliance with our restricted territories policy.
• We store communication records when you contact instant casino support via live chat or email, including support@Instant Casino.com.

How We Use Your Data

We use the personal data we collect for several legitimate purposes connected to operating Instant Casino as a safe, compliant and enjoyable instant casino online platform.

• We use your data to verify your identity, process your instant casino sign up bonus and welcome bonus eligibility, and manage your account.
• We process transactions to facilitate instant casino deposit and instant casino payout requests through our supported payment methods.
• We analyze your gameplay to calculate loyalty points, VIP Club status, cashback percentages and eligibility for promotions such as our instant casino no deposit bonus offers, free spins and tournaments.
• We use your contact details to send you service updates, promotional offers, and responses to inquiries submitted through instant casino chat or email.
• We monitor account activity to detect and prevent fraud, multi-accounting, money laundering and other prohibited behavior.
• We use aggregated and anonymized data for statistical analysis and to enhance our instant casino site's performance and game offerings.

Legal Basis for Processing

We process your personal data on the basis of contractual necessity, to comply with our legal and regulatory obligations under our gaming licences, to protect our legitimate business interests, and, where applicable, on the basis of your consent, which you may withdraw at any time by contacting instant casino support.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our instant casino site to enhance your browsing experience, remember your preferences, and analyze traffic patterns. Cookies also help us recognize returning users attempting an instant casino login and maintain session security. You can manage cookie preferences through your browser settings, though disabling certain cookies may limit some site functionality.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information in the following circumstances:

• We share data with licensed payment processors and our payment agent to facilitate deposits and instant casino withdrawal transactions.
• We share information with identity verification providers to complete KYC and anti-fraud checks required under our licensing obligations.
• We disclose data to regulatory authorities, law enforcement or courts where legally required.
• We may share data with affiliated companies, including Axenora Strategic Services N.V. and our payment agent S.I.L.V.E.R. Veil Group LTD, for operational purposes.
• We work with software and game providers such as Evolution, Pragmatic Play, Play'n GO, NetEnt and others to deliver instant casino games, which may involve limited data sharing for gameplay integrity.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterward to comply with our legal, regulatory, tax and anti-money-laundering obligations. Where you request account closure, we may retain certain records as required by our licensing authorities even after your instant casino account is deleted.

Data Security

We are committed to protecting your data through industry-standard security measures, including encryption, secure servers and restricted internal access. Our instant casino verification and payment processing systems are designed to safeguard sensitive information, though no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data, which you can exercise by contacting instant casino support:

• You have the right to access the personal data we hold about you.
• You have the right to request correction of inaccurate or incomplete data.
• You have the right to request deletion of your data, subject to our legal retention obligations.
• You have the right to object to or restrict certain types of processing.
• You have the right to withdraw consent for marketing communications at any time.
• You have the right to lodge a complaint with a relevant data protection authority.

Restricted Territories

We do not accept players from a number of restricted jurisdictions, including the United States, United Kingdom, Spain, France, Germany, Australia, the Netherlands and several others listed in our full terms. We prohibit the use of VPNs, proxies or other location-masking tools, and we reserve the right to verify your location as part of our compliance procedures.

Children's Privacy

Our services are strictly intended for individuals aged 18 and over. We do not knowingly collect personal data from minors, and any account found to belong to an underage individual will be closed immediately, with any funds handled in accordance with our terms.

International Data Transfers

Given our international operations across Costa Rica, Cyprus and Curaçao, your data may be transferred to and processed in countries outside your country of residence. We take appropriate steps to ensure such transfers comply with applicable data protection standards.

Changes to This Policy

We may update this Instant Privacy Policy from time to time to reflect changes in our practices, legal requirements or business operations. We encourage you to review this page periodically. Continued use of our instant casino platform after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your data, wish to exercise your privacy rights, or need assistance with instant casino support, please reach out via live chat, available 24/7, or email us at support@Instant Casino.com. We aim to respond to all privacy-related inquiries promptly and transparently.